Communication and teamwork

Speak, structure and make a presentation in public
Characterize the relevant dimensions (psychological, contextual) of a communication situation
Assert yourself in your relations with others in different contexts: interview situations, negotiation, conflict management, in a way that fosters cooperation and efficiency in action.

1) Psychological and sociological approaches to communication:
Introduction to Transactional Analysis
Contextual approach to communication
2) Public speaking
Structuring your presentation or message
Managing your emotions
Generating interest and promoting listening and understanding
Responding to questions and objections, defusing tension

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BERNE, E., 2005, Structure et dynamique des organisations et des groupes, Les Editions d'AT
GOFFMAN, E., 1973, La mise en scène de la vie quotidienne, tome 1: la présentation de soi, LES EDITIONS DE MINUIT
MUCCHIELLI, A., 2004, L'art d'influencer, ARMAND COLIN
WATZLAWICK, P., WEAKLAND, J.H., FISCH, R. 1981, Changements, POINTS SEUIL